Features
Features
Order Management
The retailers, dealers and distributors can manage all aspects of their orders such as Placing an order against an SKU with Product image display.
Order Management
- The retailers, dealers and distributors can manage all aspects of their orders such as Placing an order against an SKU with Product image display.
- The orders may follow the sequence of a retailer placing order to a dealer, a dealer to a distributor and a distributor to an OEM.
- Alternatively, the each of these entities can place order on behalf of the other. Eg. OEM can place an order on behalf of a distributor, a distributor on behalf of a dealer and a dealer on behalf of a retailer
Realtime Inventory Check
Realtime integration with ERPs such as SAP and Navision, a dealer could view real-time inventory status of various SKUs and can accordingly order the required quantities.
Credit Management
With ERP integration, realtime visualization of credit limit, credit exposure and ledger is possible
Credit Management & Visualization
- With ERP integration, realtime visualization of credit limit, credit exposure and ledger is possible
- Dealer can now see the status of overdue payments and mange their credit lines better to suit business needs
Credit & Debit Note output:
The DMS has the capability of producing output of Invoices PDF form, thus allowing quick, easy and effective credit management between OEM and dealers
Order Fulfilment Status
With various integrations in place, a dealer can view in real-time the status of order fulfilment such as Orders places vs Goods Received vs Goods in Transit etc.
ERP Integration
The DMS has provisions to be integrated with ERPs such as SAP & Navision.
ERP Integration
- The DMS has provisions to be integrated with ERPs such as SAP & Navision.
- The expert team at CRM Landing can help build and execute the right integration architecture
Scheme Visibility & Performance
OEMs can now run customised dealer specific incentive schemes.
Scheme Visibility & Performance
- OEMs can now run customised dealer specific incentive schemes.
- Additionally, the performance against these schemes can be tracked and nudges can be created encouraging dealers. Eg. Sell 100 quantity more, and avail an extra discount of 1%
Dynamic Price List
In certain business dynamics, price list can change frequently. In this DMS, the latest price can be pulled from the ERP realtime, thus reducing coordination.
Enquiry Management
On occasions, when dealers or retailer receive unique requirements from customers, they can raise such specific requirements via the enquiry management feature to the OEMs for consideration.
Feedback, Complaints & Survey
Each distributor, dealer and retailer can have a module covering feedback, complaints and surveys, using which they could raise their concerns to the OEMs.
Feedback, Complaints & Survey
- Each distributor, dealer and retailer can have a module covering feedback, complaints and surveys, using which they could raise their concerns to the OEMs.
- Additionally, the OEMs could run several surveys within the distribution network to gather crucial intelligence
Business Performance Dashboard
A dashboard helps each distributor, dealer and retailer helps visualise its business performance realtime such as Target vs Actuals, Outstanding payments, scheme performance, complaints etc.
